220-1002 | The Renovate Guide To 220-1002 Pdf

NEW QUESTION 1
A technician is attempting to repair a Windows computer that is infected with malware. The machine is quarantined but still cannot boot into a standard desktop. Which of the following is the most likely NEXT step?

• A. Disable System Restore.
• B. Create a restore point.
• C. Apply system updates.
• D. Restart into safe mode.

Answer: D

NEW QUESTION 2
An employee is unable to view in-office network folders while working at home. Which of the following is the MOST likely cause of the problem?

• A. Untrusted software
• B. Outdated antivirus
• C. MDM policies
• D. Inactive VPNs

Answer: D

NEW QUESTION 3
After a security audit, a technician is tasked with implementing new measures to help secure company workstations. The new policy states that all workstations must be signed off at night, a password is necessary to boot the computer, and encryption must be enabled. Which of the following features should the technician implement to BEST meet these requirements? (Choose three.)

• A. Screen locks
• B. Screensaver passwords
• C. UEFI passwords
• D. Login time restrictions
• E. Strong passwords
• F. Multifactor authentication
• G. BitLocker
• H. Credential Manager
• I. Smart card
• J. Biometric authentication

Answer: ABG

NEW QUESTION 4
With which of the following types is a man-in-the-middle attack associated?

• A. Brute force
• B. Spoofing
• C. DDoS
• D. Zero-day

Answer: B

NEW QUESTION 5
Following an incident, an administrator is gathering forensic evidence from a server for a human resources investigation. Which of the following best practices is MOST important to document throughout the process to maintain integrity of the findings?

• A. Acceptable use policy violations
• B. Server configuration
• C. Chain of custody
• D. Data loss incidents

Answer: C

NEW QUESTION 6
A technician logs on to a Linux computer and runs the following command: ps -aux | grep vi
Which of the following MOST accurately describes the effect of the command?

• A. It kills any running programs starting with the letters vi.
• B. It opens a list of directories that start with the letters vi.
• C. It creates a new file named grep in the current working directory.
• D. If finds a list of processes running a text editor.

Answer: D

NEW QUESTION 7
Which of the following BEST describes the Guest account on a Windows system?

• A. This account is designed to have the ability to set permissions for other users on the syste
• B. Users of this account have the capability to perform any operation or task on the system.
• C. This account is designed to provide basic permission for completing common daily task
• D. Users of this account are restricted from performing things like installing new software.
• E. This account is designed for users who require specific administrator rights or permission
• F. Users of this account are restricted from installing software but can change time zones.
• G. This account is designed for users who require temporary access to a computer and do not need to store user-specific setting
• H. Users of this account have very limited permissions.

Answer: D

NEW QUESTION 8
An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement. Which of the following should the technician do NEXT?

• A. Create a risk analysis report for review
• B. Submit a change order for approval
• C. Insist the worker accepts the standard desktop
• D. Document the request and place the order

Answer: B

NEW QUESTION 9
Users notify the help desk of an email that was just received. The email came from the help desk’s email address and asked the users to click on an embedded link. This email is BEST described as:

• A. phishing.
• B. zombie.
• C. whaling.
• D. spoofing.

Answer: D

NEW QUESTION 10
A company has hired a new IT firm to manage its network switches and routers.
The firm is geographically separated from the company and will need to able to securely access the devices. Which of the following will provide the ability to access these devices?

• A. Telnet
• B. SSH
• C. RDP
• D. VNC

Answer: B

NEW QUESTION 11
A user who is running Windows 10 logs Into a machine and notices that shared drives are missing, the "My Documents* folder is empty, and personal settings are reset. Which of the following would be required to resolve the issue?

• A. Remove the registry entry and rename the local account folder.
• B. Delete or rename the local user folder.
• C. Run DISM and re-add the local power user account.
• D. Remove the user account In Credential Manager and restart the PC.

Answer: D

NEW QUESTION 12
Which of the following file types should be opened when executing a PowerShell script?

• A. .bat
• B. .vbs
• C. .sh
• D. .ps1
• E. .psd

Answer: D

NEW QUESTION 13
A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?

• A. Unattended installation
• B. Refresh upgrade
• C. Clean installation
• D. In-place upgrade

Answer: B

NEW QUESTION 14
Joe. an end user, just changed his network password A pop-up box appears a few minutes later, prompting him to enter his password. Joe enters his new network password and is able to continue working. A few minutes later, the same pop-up box appears again, asking him to enter his network password. Which of the following Control Panel utilities can Joe use to help with this situation?

• A. Credential Manager
• B. Network and Sharing Center
• C. Security and Maintenance
• D. Troubleshooting

Answer: A

NEW QUESTION 15
Which of the following built-in accounts was removed in Windows 10?

• A. Power User
• B. Administrator
• C. Guest
• D. Standard User

Answer: A

NEW QUESTION 16
A SOHO technician needs to upgrade two computers quickly and is not concerned about retaining user settings. The users currently have Windows 8 and want to upgrade to Windows 10.
Which of the following installation methods would the technician MOST likely use to accomplish this quickly?

• A. Unattended installation
• B. Remote network installation
• C. In-place upgrade
• D. Clean installation

Answer: A

NEW QUESTION 17
A technician is working on a Windows 10 PC that is running slowly.
Which of the following commands should the technician use to correct this issue? (Select two.)

• A. dir
• B. chdsk
• C. dism
• D. ipconfig
• E. format
• F. diskpart

Answer: BC

NEW QUESTION 18
A computer becomes infected with malware, which manages to steal all credentials stored on the PC. The malware then uses elevated credentials to infect all other PCs at the site. Management asks the IT staff to take action to prevent this from reoccurring. Which of the following would BEST accomplish this goal?

• A. Use an antivirus product capable of performing heuristic analysis
• B. Use a host-based intrusion detection system on each computer
• C. Disallow the password caching of accounts in the administrators group
• D. Install a UTM in between PC endpoints to monitor for suspicious traffic
• E. Log all failed login attempts to the PCs and report them to a central server

Answer: D

NEW QUESTION 19
Which of the following would a technician use to store memory chips from a laptop safely after an upgrade?

• A. Mylar bags
• B. Cardboard boxes
• C. Antistatic containers
• D. Paper envelopes

Answer: C

NEW QUESTION 20
A technician is running updates on a Windows PC. Some of the updates install properly, while others appear as failed. While troubleshooting, the technician restarts the PC and attempts to install the failed updates again. The updates continue to fail. Which of the following is the FIRST option to check?

• A. Visit the Microsoft Update website to see if there is an issue with a specific update
• B. Look up the error number associated with the failed update
• C. Look at the system Event Viewer to find more information on the failure
• D. Download the failed update to install manually

Answer: B

NEW QUESTION 21
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