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NEW QUESTION 1

A manufacturer of consumer packaged goods with a single plant and nine regional distribution centers is considering reducing the number of distribution centers in its system. Reducing the number of distribution centers most likely will reduce fixed warehousing and the cost of:

  • A. storing cycle inventory in the distribution centers.
  • B. storing finished-goods inventory at the manufacturing plants.
  • C. transportation from the distribution centers to the customer.
  • D. transportation from the plant to the distribution centers.

Answer: D

NEW QUESTION 2

When trying to decide whether to outsource its customer relationship management function, a company primarily should consider which of the following factors?

  • A. Location of the service provider
  • B. Internal controls of the company
  • C. Compatibility of computer hardware
  • D. Transaction costs

Answer: B

Explanation:
A grocery store found that ground beef sales increased when buns were a featured sales item. This customer relationship management technique is called:
A. data mining.
B. data tracking.
C. contact management.
A. D. order entry. Answer: A

NEW QUESTION 3

A company is having trouble with raw material deliveries and decides to develop a supplier certification program. The certification process most appropriately would start with which of the following suppliers?

  • A. Suppliers of "A" classified items
  • B. Suppliers recently ISO 9000-certified
  • C. Suppliers with the worst performance records
  • D. Competitors of suppliers with the worst performance records

Answer: A

NEW QUESTION 4

Which of the following activities occurs as part of the sales and operations planning process?

  • A. Time fences are matched to master production schedule horizons.
  • B. The next quarter's forecasts are presented by sales staff to finance and operations personnel at the final meeting.
  • C. Strategic plans are adjusted based on changing operating situations.
  • D. Plans are converted to financial projections and capacity requirements.

Answer: D

NEW QUESTION 5

The most appropriate approach to balance supply and demand over the medium term is:

  • A. Enterprise resource planning (ERP)
  • B. Business planning
  • C. Strategic planning
  • D. Sales and operations planning (S&OP)

Answer: D

NEW QUESTION 6

A company originally based in Germany sets up companies in India, China, Vietnam, Mexico, and Brazil. It sources most of the raw materials locally and employs the local workforce to manage and produce finished goods. Most of the goods produced are consumed in the same country. The company can be classified as what type of enterprise?

  • A. Globally integrated
  • B. Domestic
  • C. Multinational
  • D. Virtual

Answer: C

NEW QUESTION 7

Which of the following statements describes a continuous replenishment strategy in a retail environment?

  • A. Retailers make replenishment decisions.
  • B. Retailers prepare individual orders and share sales data with vendors to improve customer service.
  • C. Vendors use sales data and prepare shipments to maintain the desired level of inventory.
  • D. Vendors take full control of inventory policy.

Answer: C

NEW QUESTION 8

If a company successfully implements a sales and operations planning process, which of the following measures would be expected to increase?

  • A. Percentage of on-time deliveries
  • B. Cash-to-cash cycle time
  • C. Forecast variation
  • D. Cost of goods sold

Answer: A

NEW QUESTION 9

A firm has increased finished-goods inventories for several products to compensate for increased variability in demand. The firm analyzed shipment data and determined that the variability was due to a few customers placing large orders for single shipments to obtain discounts. Which of the following actions is the firm most likely to take to maintain sales and reduce variability in demand?

  • A. Reducing discounts for large orders
  • B. Encouraging high-volume customers to place blanket orders
  • C. Implementing extrinsic forecasting methods
  • D. Increasing the level of safety stock on high-volume products

Answer: B

NEW QUESTION 10

Use of a centralized distribution center rather than a decentralized distribution network typically results in which of the following consequences?

  • A. Distribution system overhead is higher.
  • B. Customer delivery time is shorter.
  • C. Total transportation costs are lower.
  • D. Safety stock levels are lower.

Answer: D

NEW QUESTION 11

A company has revenues of $100,000, which includes 10% supply chain expense and 80% other expenses. Which of the following actions will result in the largest increase in gross profit?

  • A. Increase sales by 25%.
  • B. Increase sales by 10% and reduce supply chain expense to 8%.
  • C. Increase sales by 15% and reduce supply chain expense to 9%.
  • D. Reduce supply chain expense to 5%.

Answer: :D

NEW QUESTION 12

A company uses multiple ingredients to make a product that is sold in multiple countries. Each country requires country-specific labels. A third-party supplier provides the country- specific labels. The most appropriate push-pull interface is:

  • A. raw materials to product.
  • B. product to labels.
  • C. finished product with labels.
  • D. customer to finished product.

Answer: B

NEW QUESTION 13

Which of the following costs is an example of ordering cost?

  • A. Inspection labor
  • B. Obsolesence
  • C. Cost of capital invested
  • D. Insurance

Answer: A

NEW QUESTION 14

ABC Corporation is implementing a website that connects clothing distributors and retailers with many different garment manufacturers from whom they can buy finished goods. This website would be an example of:

  • A. virtual auction site.
  • B. intranet commerce.
  • C. a vertical exchange.
  • D. an Internet storefront.

Answer: C

NEW QUESTION 15

Which of the following fill rates is the most rigorous measure of a firm's availability performance?

  • A. Line
  • B. Item
  • C. Order
  • D. Value

Answer: C

NEW QUESTION 16

When doing international business, a company's total line-haul costs will vary with the:

  • A. weight shipped.
  • B. distance shipped.
  • C. pallets shipped.
  • D. volume shipped.

Answer: B

NEW QUESTION 17

The most likely benefit of implementing a collaborative transportation management system is:

  • A. lower distribution center operating costs.
  • B. fewer transportation planners.
  • C. less variability in picking and packing time.
  • D. less variability in transportation costs.

Answer: D

NEW QUESTION 18

The best way to manage a business relationship is to measure performance to:

  • A. cost of ownership metrics.
  • B. quality targets.
  • C. on-time delivery.
  • D. agreed-upon metrics.

Answer: D

NEW QUESTION 19

After identifying the potential causes for delays in communicating demand information up the supply chain, the trading partners should take which of the following actions?

  • A. Implement a higher-speed data communications network.
  • B. Change procedures so data is communicated more frequently.
  • C. Identify the root causes for the delays.
  • D. Map and analyze the value stream.

Answer: C

NEW QUESTION 20

Which of the following factors is the most important driver of supply chain change?

  • A. Health and safety concerns
  • B. Competitor actions
  • C. Government regulations
  • D. Customer perceptions of value

Answer: D

NEW QUESTION 21

The most appropriate strategy for a firm that makes and sells a wide range of items typically would be to domestically source items that have which of the following characteristics?

  • A. Short product life cycle and many variations
  • B. Short product life cycle and few variations
  • C. High labor value and low transport uncertainty
  • D. High labor value and high transport uncertainty domestically

Answer: A

NEW QUESTION 22

Which of the following actions by trading partners would be most appropriate to protect against variability in supply and demand?

  • A. Improve product quality.
  • B. Increase inventory levels.
  • C. Increase information sharing.
  • D. Reduce product complexity.

Answer: :C

NEW QUESTION 23
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