Experience-Cloud-Consultant | How Many Questions Of Experience-Cloud-Consultant Exam Question

NEW QUESTION 1
How can records owned by Customer Community users be shared with internal users?

• A. Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
• B. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
• C. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.
• D. Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.

Answer: C

NEW QUESTION 2
Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot's impact on customer service? Choose 3 answers

• A. Number of lead records created
• B. CSAT (Customer Satisfaction score)
• C. Case deflection
• D. Average Handle Time compared to Bot Session Time
• E. Case Type by Issue

Answer: BCD

NEW QUESTION 3
A consultant needs to leverage ExperienceBundle for a deployment but is unable to view it. What is the most likely cause for this issue?

• A. The experience has not yet been published.
• B. A change set containing the Network needs to be deployed.
• C. The "Enable ExperienceBundle Metadata API" setting needs to be checked.
• D. A custom Experience template needs to be created.

Answer: C

NEW QUESTION 4
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this? Choose 2 answers

• A. Assign external users as approvers on records and create a digital experience for those users.
• B. Assign external users as the co-owners on records and create a digital experience for those users.
• C. Add external users directly to approval queues and create a digital experience for those users.
• D. Assign external users Super User access on records and create a digital experience for those users,

Answer: AC

NEW QUESTION 5
Northern Trail Outfitters wants to add a background image to a record list of products in its digital experience. How should an administrator accomplish this?

• A. Use an HTML component
• B. Create CMS items.
• C. Use a Flexible page layout.
• D. Build a custom Lightning component.

Answer: C

NEW QUESTION 6
In which two ways can Opportunities with a Community User be shared? Choose 2 answers Calculator

• A. Add a Partner Community profile to a Sharing Set and add Opportunities as an object in the Sharing Set.
• B. Add a Customer Community Plus profile to a Sharing Set and add Opportunities as an object in the Sharing Set.
• C. Create an owner-based sharing rule with a Customer Community User.
• D. Create a criteria-based sharing rule with a Partner Community role.

Answer: AD

NEW QUESTION 7
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments. What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

• A. Metadata API is ideal when multiple work streams are involved.
• B. Metadata API can be used programmatically as well as declaratively.
• C. Metadata API is ideal for when the changes are complex.
• D. Metadata API supports migrating all Communicates settings and features.

Answer: ABD

NEW QUESTION 8
Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

• A. Salesforce Authenticated Site
• B. Salesforce Unlimited
• C. Customer Community
• D. Platform Portal

Answer: C

NEW QUESTION 9
Dreamscape flowers is looking to launch a public site for its current customers and prospects. Which three actions are performed automatically when a site is created Expense Cloud? Choose 3 answers

• A. Creation of a guest role
• B. Creation of moderation criteria that are applied only to guest users
• C. Creation of a guest profile
• D. Creation of sharing mechanisms that are available only to guest users
• E. Creation of a guest user record

Answer: CDE

NEW QUESTION 10
Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role.
Which two things should UC keep in mind when setting up partner roles? Choose 2 answers

• A. Role Hierarchy can only be used if all objects have external OWD set to Private.
• B. The default limit for the number of roles for portals is 50,000 per org.
• C. Unused roles can be deleted.
• D. Once created, roles cannot be deleted.

Answer: BC

NEW QUESTION 11
Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales? Choose 2 answers

• A. By automating partner entitlement assignment in Channel sales teams
• B. BY automating partner tiering in Channel sales hierarchy
• C. By automating partner lead routing
• D. By automating quoting with Salesforce CPQ

Answer: CD

NEW QUESTION 12
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its own Sales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement? Choose 2 answers

• A. Create Lead Record Types for Lead Distribution.
• B. Enable “Lead Sharing" in Digital Experience settings.
• C. Create a separate channel for partners in PRM Workspaces.
• D. Create Page Layouts far Lead Distribution.

Answer: AD

NEW QUESTION 13
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their own leads in the portal UMS has decided to use Partner Central template.
Which three should UMS take at a minimum In order to meet the requirement?

• A. Create a Lead Process for Lead Distribution
• B. Create a Lead Queue for Lead Distribution.
• C. Enable Allow External Creation’’ in Digital Experience settings
• D. Configure Lead creation Leadon low Distribution inside PRM Workspace.

Answer: BCD

NEW QUESTION 14
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers

• A. Components in the template header and footer sections cannot be assigned to an audience.
• B. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
• C. Up to 2,000 audiences can be created.
• D. Domain criteria are not available in sandbox or Developer Edition orgs.
• E. Record Type criteria cannot be assigned to a component.

Answer: ADE

NEW QUESTION 15
Northern Trail Qutfitters would like to display a different Hero component on the Home page for United States and EMEA.
How should an administrator accomplish this?

• A. Create a page variation for EMEA, configure the Theme, and include a different Hero component.
• B. Create a page variation for EMEA, configure the flexible page layout, and include a different Hero component.
• C. Use the same page variation for EMEA and include multiple targeted HTML components.
• D. Use the same page variation for EMEA, include multiple Hero components, and target each , component.

Answer: D

NEW QUESTION 16
DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity.
Which two steps are part of setting up Lead Sharing or Lead Distribution for partners? Choose 2 answers

• A. Enable “Allow External Lead Sharing” in Digital Experience settings.
• B. Create Page Layouts for Lead Distribution.
• C. Configure Lead Creation and Lead Distribution inside PRM Workspace.
• D. Create Assignment Rules for Lead Distribution.

Answer: BD

NEW QUESTION 17
Dreamscape Flowers (DF) is a well-known global with a large network of partners in various regions DF
currently has a number of manual process with varied complexity. Some of these processes involve lifecycle management that DF is looking to automate as part of a broad digital transformation initiative.
In what three ways can Salesforce Partnership Management (PRM) help DF? Choose 3 answers

• A. Automating partner onboarding process
• B. Helping partners manage their payments and file taxes
• C. Providing reports and dashboards access to partners
• D. Preventing channel conflict

Answer: ACD

NEW QUESTION 18
Ursa Major Solar would like the navigation menu in the customer portal to be vertical. Which two options make this possible?
Choose 2 answers

• A. Edit the default navigation
• B. Download an app from AppExchange
• C. Fix the header’s Position.
• D. Write custom code

Answer: BD

NEW QUESTION 19
Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.
How should you fix this issue?

• A. The external sharing model should be updated so that the Account object is private but the Contact object remains public only
• B. Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
• C. The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individual object to give Public Read Only access to Experience Cloud users.
• D. The internal sharing model should be updated so that the Contact and Account objects are Public read Only.

Answer: C

NEW QUESTION 20
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