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Online CSA free questions and answers of New Version:

NEW QUESTION 1
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)

  • A. Banner Image
  • B. Record Number Format
  • C. Browser Tab Title
  • D. System Date Format
  • E. Form Header Size

Answer: ACD

NEW QUESTION 2
Which tool should be used to populate commonly used fields in a form?

  • A. Template
  • B. Reference Qualifier
  • C. Formatter
  • D. Assignment Rule

Answer: A

NEW QUESTION 3
Which of the following statement describes the purpose of an Order Guide?

  • A. Order Guides restrict the number of items in an order to only one item per request
  • B. Order Guide provide a list of guidelines for Administrators on how to set up item variables
  • C. Order Guide provide the ability to order multiple, related items as one request
  • D. Order Guides take the user directly to the checkout without prompting for information

Answer: C

NEW QUESTION 4
Which of the following protects applications by identifying and restricting access to available files and data?

  • A. Application Configuration
  • B. Verbose Log
  • C. Access Control Rules
  • D. Application Scope

Answer: D

NEW QUESTION 5
A Service Catalog may include which of the following components?

  • A. Order Guides, Exchange Rates, Calendars
  • B. Order Guides, Catalog Items, and Interceptors
  • C. Catalog Items, Asset Contracts, Task Surveys
  • D. Record Producers, Order Guides, and Catalog Items

Answer: D

NEW QUESTION 6
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?

  • A. Task [task]
  • B. Assignment [assignment]
  • C. Service [service]
  • D. Workflow [workflow]

Answer: A

NEW QUESTION 7
What would NOT appear in the Application Navigator if ג€serviceג€ is typed into the filter field?

  • A. Configuration > Business Services
  • B. Self-Service > Knowledge
  • C. Service Portal > Widgets
  • D. Incident > Assigned to me

Answer: D

NEW QUESTION 8
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

  • A. Select Data Source, Schedule Transform
  • B. Load Data, Create Transform Map, Run Transform
  • C. Define Data Source, Select Transform Map, Run Transform
  • D. Select Import Set, Select Transform Map, Run Transform

Answer: D

NEW QUESTION 9
Which application is used to change the number format per table?

  • A. Number Maintenance
  • B. System Maintenance
  • C. Table Maintenance
  • D. Record Maintenance

Answer: A

NEW QUESTION 10
The display sequence is controlled in a Service Catalog Item using which of the following?

  • A. The Default Value field in the Catalog Item form
  • B. The Sequence field in the Catalog Item form
  • C. The Order field in the Variable form
  • D. The Choice field in the Variable form

Answer: C

NEW QUESTION 11
What is a way that you can mark a knowledge article for review?

  • A. Flag article
  • B. Review
  • C. Bookmark
  • D. On Hold

Answer: A

NEW QUESTION 12
How is the Event Log different from the Event Registry?

  • A. Event Log contains generated Events, the Event Registry is a table of Event definitions
  • B. Event Log is formatted in the Log style, the Event Registry displays different fields
  • C. Event Log lists Events that were triggered by integrations, the Event Registry lists the Events that were triggered during the day (24-hour period)
  • D. Event Log is the same as the Event Registry

Answer: A

NEW QUESTION 13
Which of the following is true of Service Catalog Items in relation to the Service Catalog?

  • A. They run behind the scenes.
  • B. They are the building blocks.
  • C. They are optional.
  • D. They provide options.

Answer: B

NEW QUESTION 14
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

  • A. an action
  • B. a spoke
  • C. a connection
  • D. an integration step

Answer: B

NEW QUESTION 15
Buttons, form links, and context menu items are all examples of what type of functionality?

  • A. Business Rule
  • B. UI Action
  • C. Client Script
  • D. UI Policy

Answer: B

NEW QUESTION 16
How do you make a list filter available to everyone?

  • A. Make active, assign a name, and save
  • B. Assign a group, set visibility, and save
  • C. Assign a name, set visibility, and save
  • D. Make active, set visibility, and save

Answer: C

NEW QUESTION 17
Which one of the following statements is true about Column Context Menus?

  • A. It displays actions such as creating quick reports, configuring the list, and exporting data
  • B. It displays actions related to filtering options, assigning tags, and search
  • C. It displays actions related to viewing and filtering the entire list
  • D. It displays actions such as view form, view related task, and add relationship

Answer: A

NEW QUESTION 18
A REQ number in the Service Catalog represents…

  • A. the order number.
  • B. the stage.
  • C. the task to complete.
  • D. the individual item in the order.

Answer: A

NEW QUESTION 19
For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

  • A. Service Catalog variables can only be used in Record Producers
  • B. Service Catalog variables can only be used in Order Guides
  • C. Service Catalog variables cannot affect the order price
  • D. Service Catalog variables are global by default

Answer: D

NEW QUESTION 20
What is the purpose of a Related List?

  • A. To create a one-to-many relationship
  • B. To dot-walk to a core table
  • C. To present related fields
  • D. To present related records

Answer: D

NEW QUESTION 21
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