6210 | Refined Avaya 6210 examcollection

Q3. Avaya Aurau00ae Contact Center (AACC) uses the media processing capabilities of the Avaya Aurau00ae Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.

Which three statements regarding AACC and the AAMS are true? (Choose three.)

A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.

B. AACC does not require a license for each AAMS instance in the solution.

C. AACC integrates withAAMS using Media Server Markup Language (MSML) based communication.

D. AAMS provides a MSML-based service type named ACC_APP_ID.

Answer: A,C,D

Q4. You are installing a SIP-based Avaya Aurau00ae Contact Center (AACC) with Avaya Aurau00ae Media Server (AAMS).

Which three functions/features are gained by implementing the AAMS? (Choose three.)

A. skillset based routing

B. anchoring of calls

C. recorded announcements

D. music on hold

E. text to speech engine

Answer: C,D,E

Q5. Avaya Aurau00ae Contact Center (AACC) supports VMwareu00ae vSphere. VMwareu00ae vSphere allows multiple copies of the same operating system or several different operating systems to run as virtual machines on a large x86-based host hardware server.

Which three statements regarding the AACC server types supported on an AML-based Avaya CS1000 when installed on a VMwareu00ae virtual machine are true? (Choose three.)

A. Voice and Multimedia ContactServer withAvaya Aurau00ae Media Server

B. Multimedia Contact Server Only

C. Voice and Multimedia Contact Server withoutAvaya Aurau00ae Media Server

D. Voice Contact Server Only

Answer: A,C,D

Q6. A customer has Avaya Aurau00ae Contact Center (AACC) and Avaya Aurau00ae Unified Communications Platform Integration.

For the Avaya Aurau00ae Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)

A. Enable TLS encryption for Hosts.

B. Install a Signed Certificate from a Trusted Host.

C. Add theAvaya Aurau00ae Contact Center as a Trusted Host.

D. Add a Routing Policy forthe AACC.

Answer: B,C

Q7. You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.

What is the minimum required amount of RAM needed for the client computers?

A. 8 GB

B. 4 GB

C. 1 GB

D. 2 GB

Answer: D

Q8. During the Microsoft Windows installation, you must provide a computer name and domain as part of the pre-installation tasks.

What is a valid name for the server computer name?

A. Toronto2

B. 2Toronto

C. Toronto2_

D. Toronto 2

Answer: A

Q9. After completing the Avaya Aurau00ae Contact Center installation, you want to display the installation log.

What is the path to the log?

A. D:AvayaLogsSysops

B. C:LogsSysops

C. D:AvayaLogsPVI

D. C:AvayaLogsSysops

Answer: A

Q10. You have been asked to install an Avaya Aurau00ae Contact Center High Availability (HA) solution for a customer who already has an existing AACC solution. You have installed the Standby server and entered all of the IP Address information in the HA configuration tool on the existing Primary AACC server.

What is the next required step?

A. Install the Replication Server for database replication.

B. Run the High Availability tool on the Standby Server.

C. Perform a backup on the Primary server and execute a restore of the backup on the Standby server.

D. Reboot the Primary and Secondary Server so that they will synchronize.

Answer: C

Q11. Which three statements about Avaya Aurau00ae Contact Center (AACC) Licensing are true? (Choose three.)

A. Agent licenses are availablefor both Nodal and Corporate Licensing.

B. A Corporate Enterprise license type is for a network ofAvaya Aurau00ae Contact Center installations.

C. The Nodal Enterprise license type controls the licensing for a singleAvaya Aurau00ae Contact Center node.

D. The licensing grace period duration is 15 days.

E. Nodal Enterprise licensing supports a Standby License Manager.

Answer: B,C,E

Q12. In a customeru2021s Local Area Network, some segments in the network do not allow multicast for transmitting data.

When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?

A. In the Minimum Unicast Sessions box, type the minimum number ofsimultaneous unicast sessions that the server is directed to allow.

B. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.

C. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.

D. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.

Answer: B