6210 | The Improve Guide To 6210 vce

Q1. You are configuring the Real-Time Statistics Multicast (RSM) settings on a newly installed Avaya Aurau00ae Contact Center (AACC).

Which address is within the acceptable range for use as an IP Multicast address on Contact Center Manager Server (CCMS)?

A. 223.0.0.255

B. 225.0.1.254

C. 242.0.1.0

D. 240.255.255.254

Answer: C

Q2. When performing a database restore, Avaya Aurau00ae Contact Center (AACC) services must be shut-down before starting the restore.

How are these services shut-down?

A. Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.

B. Use the System Control and Monitor utility to manually shut-down the services.

C. The database utility performs the shut-down automatically.

D. Use the Windows Services utility to manually shut-down the services.

Answer: A

Q3. Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)

A. The License Manager Configuration utility can be used to download the license file from the Avaya license website.

B. License Manager supports a WebLM License File and the Avaya WebLM Server on a virtualmachine.

C. The License Manager provides central control and administration of application licensing for all features of the Contact Center.

D. The license file on the server can be edited where License Manager is installed.

Answer: B,C

Q4. On which servers is the Enable Switchover function available when configuring Avaya Aurau00ae Contact Center (AACC) High Availability (HA)?

A. Primary Server

B. Primary and Backup Servers

C. Active and Standby Servers

D. Active Server

Answer: D

Q5. Which operating system is supported for Avaya Aurau00ae Contact Center Release 7 server installations?

A. Windows Server2008 SP7 Standard Edition or Enterprise Edition

B. Windows Server 2012 R1 Standard Edition or Datacenter Edition

C. Windows Server 2012 R2 Standard Edition or Datacenter Edition

D. Windows Server 2008 SP2 Standard or Enterprise Edition

Answer: C

Q6. The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.

Which CCMA user accounts are created during the Avaya Aurau00ae Contact Center (AACC) installation?

A. iceAdminIUSR_SWCBkup_SWC

B. AAD_UserAAAC_Adminwebadmin

C. AAAC_AdminIUSR_SWCwebadmin

D. iceAdminIUSR_SWCwebadmin

Answer: C

Q7. Which two statements about scheduled backups are true? (Choose two.)

A. Contact Center stores up to seven backup files at each server location.

B. You can use this utility to back up operating system files.

C. The backup location must be a tape or optical drive.

D. You can schedule single or multiple backup tasks on a daily, weekly, or monthly basis.

Answer: A,D

Q8. After you complete the Avaya Aurau00ae Contact Center (AACC) installation, you should perform a backup.

From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?

A. Select Location and Immediate Backup

B. Map Drive and Immediate Backup

C. Backup Drive and Immediate Backup

D. Backup Location and Immediate Backup

Answer: D

Q9. To log in to the Avaya Aurau00ae Media Server (AAMS) Element Manager (EM) from a browser, you must enter the correct URL.

Which URL format is correct to access the AAMS Element Manager (EM)?

A. https://<serveraddress>:em

B. https://<serveraddress>:8800/em

C. https://<serveraddress>:/em

D. https://<serveraddress>:8443/em

Answer: C

Q10. Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?

A. Contact Center Manager Administration (CCMA)

B. Communication Control Toolkit (CCT)

C. Contact Center Manager Server (CCMS)

D. Contact Center Multimedia (CCMM)

Answer: C